The Factory Creatives - Reno, Nevada

Samantha

I had high hopes for working with this company on a website for my flight school training business. Their reputation for building fantastic websites is well-known—several friends spoke highly of their work. However, after repeatedly trying to get in touch through contact forms and phone calls over the past two years, I haven’t been able to connect with them. It’s clear they’re talented at what they do, but unfortunately, their communication and availability leave a lot to be desired. If you’re seeking a responsive website designer, you might want to explore other options. It’s a shame, because their work is impressive, but it seems they’re not currently open to taking on new clients.

***UPDATE FEBRUARY 2025

I Totally understand that the owner may think this is a misunderstanding. So i got curious and tried contacting again and during business hours on multiple occasions i called and left messages without a call or text back. I thought that maybe i would give them a second chance since maybe i was misunderstood. So, I would ask whoever is reading this, don’t take my word, give it a shot yourself. Give them a phone call and notice how they don’t answer the phone, leave a message and notice how they don’t return your call. It’s not to be rude to the company or anything, but they say they are responsive, but frankly, they aren’t. I would love to do business, and they respond in this review, as if they do too, but their actions state otherwise.

Danny S.

Angel was amazing to work with. We used Factory Creatives for a logo design with a very detailed picture we wanted to replicate. They nailed the animation of the picture, and were able to do all the little tweaks with ease. All in all great company and service, would recommend to anyone looking for design services.

Joshua B.

I am a new Business owner and heard good things about The Factory, So I reached out to Brian and the team at The Factory to get my logo set up.The Factory was fantastic. I send them a picture of what I was wanting. They sent back a couple of renderings and nailed it! Not only that, They designed my business cards and they could not have been more perfect. Thank you Brian and the team at The Factory for getting my logo dialed and my cards ready to go.

Honey&Goldies

A thousand stars!
Brian, Angel, and Erika exceeded all our expectations while building our new website. Initially, we thought we were just revamping our existing site, but as the project progressed, it became clear that starting from scratch and giving it 110% was the best approach.

Working with Brian is like working with a friend—he is easy to communicate with, down-to-earth, and transparent. The project turned out to be quite extensive, and even when we were tempted to take shortcuts, Brian insisted on finding the best solutions. The result? Our website turned out even better than we imagined. We’re thrilled with the final product and the marketing support they’re providing. After some bad experiences with other teams, finding such honest and talented people is truly a blessing. We’re incredibly grateful for The Factory!

Bob Z.

Our organization did a full website redesign with The Factory Creatives in 2024 and were genuinely blown away. We new from their portfolio that they had the skill to craft beautiful digital work, but this team's commitment to breaking through unforeseen obstacles with patience, kindness, and razor-sharp expertise was sensational. The end result is dazzling and I feel like we've found our forever agency.

Thomas J.

Worked with the team to design a new logo for my company, and it turned out amazing. Easy process, and Angel and the team were great. Would highly recommend working with The Factory for your next graphics/branding project!

Kristina M.

Very easy process working with team at The Factory to help design the perfect logo for our business. They communicated really well throughout the entire process and brought our vision to life. Definitely recommend reaching out to them if you are in need of a logo!

Alizé B.

Working with The Factory on our website creation project was a pleasure. Brian and his team were exceptional partners, providing attentive communication and asking all the right questions to ensure our vision was executed flawlessly. Also, Brian's quick responses were greatly appreciated in times of need! We had a great experience and highly recommend The Factory.