The Design Company - Standish, Michigan

Address: 4768 S Huron Rd, Standish, MI 48658, United States.
Phone: 9898469903.
Website: thedesignco.net
Specialties: Advertising agency, Consultant, Copy shop, Custom label printer, Custom T-shirt Shop, Graphic designer, Printing shop, Screen printing shop, Sign shop, Vinyl sign shop.
Other points of interest: Online appointments, On-site services, Language assistance, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, Free parking lot, On-site parking.
Opinions: This company has 10 reviews on Google My Business.
Average opinion: 4.6/5.

📌 Location of The Design Company

The Design Company 4768 S Huron Rd, Standish, MI 48658, United States

☎️9898469903

⏰ Open Hours of The Design Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: Closed
Saturday: Closed
Sunday: Closed

Okay, here’s a detailed overview of “The Design Company,” crafted with a formal and approachable tone, suitable for someone seeking information about their services:

Introduction to The Design Company

For businesses and individuals seeking comprehensive design and printing solutions, The Design Company stands as a reliable and versatile partner. Located in Standish, Michigan, at 4768 S Huron Rd, they offer a broad spectrum of services, solidifying their position as a one-stop shop for creative needs. With a dedicated phone line at 9898469903 and a user-friendly website at thedesignco.net, connecting with them is straightforward. They cater to a diverse clientele, providing both online and on-site support.

Specialized Services Offered

The Design Company’s expertise extends across numerous disciplines. They function as a highly skilled advertising agency, assisting clients in developing impactful marketing campaigns. Furthermore, they operate as experienced consultants, offering strategic guidance and problem-solving. Their capabilities encompass a full suite of printing services, including copy shop functions, custom label printing, and the creation of bespoke T-shirt designs. Beyond apparel, they are proficient in producing a variety of signage – encompassing sign shop, vinyl sign shop, and screen printing – ensuring clear and professional communication for any business.

Location and Accessibility

The company’s physical address is 4768 S Huron Rd, Standish, MI 48658. Recognizing the importance of inclusivity, The Design Company has prioritized accessibility. They offer a wheelchair-accessible car park, wheelchair-accessible entrance, and wheelchair-accessible seating. Restroom facilities are also designed with accessibility in mind, featuring wheelchair-accessible toilets and gender-neutral toilets. Clients can benefit from online appointments and enjoy the convenience of on-site services. Furthermore, language assistance is available, ensuring seamless communication for a wider range of clients. Free parking lot is provided for ease of access.

Positive Reputation & Key Features

The Design Company consistently receives positive feedback, as evidenced by their 10 reviews on Google My Business, maintaining an impressive average opinion of 4.6/5. The feedback suggests a commitment to exceptional customer service, creative solutions, and competitive pricing. It’s clear that clients appreciate the company’s ability to handle projects from initial concept to final product, including logo design and vehicle graphics. Their dedication to creating a welcoming environment – evidenced by their commitment to being an LGBTQ+ friendly and transgender safe space – further enhances their appeal.

👍 Reviews of The Design Company

Jeff W.

5/5

Incredible service and even more amazing value. I not only had t-shirts and sweatshirts printed, but I had decals put on my truck also. They helped design a new logo, had excellent communication and customer service and had even more amazing prices. I will definitely be coming back to them for future needs.

Brandon B. (. B.

1/5

Very dissatisfied with the communication, quality,customer service,performance from The Design Company & the work they performed.
Many years ago 2008-2009 was my first experience with the company & the owner, Ryan Klenk.I had a full vehicle wrap installed on my new van.Also had new logos & business cards created for my company with understanding that I wanted final, reproduceable,high quality copies of artwork for future advertising.
Even though they missed deadlines for completion,I never received that artwork as promised nor the first clean pictures of the work performed,I was still happy with quality of work & looked forward to future business with the company & owner.That experience & the first after that (a matching trailer wrap, graphics on a new car [2013] & matching business cards)were good,quality was great,communication was acceptable,cost was reasonable.
However,the company,communication & quality took a drastic downturn for the future work with the company.
[2015-2016] I wanted to have another truck done with a full wrap & my original van rewrapped with different colors.I also ordered matching business cards(7 different designs!)for the vehicles,again with understanding that I would be receiving copies of artwork.

Previous van wrap lasted almost 8 years with no issue & trailer is still good.I was told prior to approving these new wraps, they switched to higher quality vinyl wrap material than previously used for previous projects & there was a 1-year guarantee against cracking,fading,peeling,on material.

The entire process was an awful experience. As a repeat customer who had only praised & referred many other clients to them for business,I expected at least the same level of service if not better. Instead, I received terrible service.

It took literally months of emails & unanswered phone calls & messages to create the design for the new vehicle. Heather, the receptionist and graphics artist was very difficult to work with. She seemed very grumpy, unresponsive, irritated & uncaring throughout our communications even though I was nothing other than polite.

Several times I requested to talk to the owner, Ryan, as I had done in the past, because we had a history and worked well together. Never were those requests granted.

Nonetheless, we continued hammering out the designs and logistics of the projects. Finally settled on the design for the truck which was to include perforated vinyl for the windows on the topper. Scheduled a date for dropoff & pickup of the truck. The truck, crucial to my business, was not completed until almost 2 weeks after our scheduled completion date.

When I arrived with my van for the re-wrap & pickup of the newly completed truck, the owner was not even there to meet me. To my dismay & utter disappointment, I immediately noticed that they wrapped the windows in solid vinyl, completely blocking all visibility out the side & rear of my entire truck & making the vehicle extremely hazardous to drive. When I pointed out the problem to Heather, I was told, "We made an executive decision..." & changed it to solid because it looked better & was easier to line up with the rest.

Completely unacceptable & not their decision to make, but I had no choice but to take it as it was. Already 2 weeks overdue & I was already there with my other vehicle waiting for it. On top of that, the wrap quality was far inferior to prior work. They ignored some of our other agreements such as removing existing stickers & factory decals before wrapping, just like they ignored the perforated vinyl. Instead they just covered the stuff making the wrap look inferior & causing future cracking. There were many bubbles & long stretches of improperly installed wrap along all of the trim, roof & other components of the exterior of the truck.

The Design Company in Standish Michigan has the worst communications & customer service I have EVER experienced. No reason to believe their quality has improved & matches their communication...TERRIBLE.

Consumers BEWARE & know that there are many other better options available.

Shara K.

5/5

Best graphics place I've been to. State of the art equipment and educated, experienced staff. My community center gets all of our advertising here and it generates so much business and sales for us.