Public Storage - Dallas, Texas

Public Storage: A Comprehensive Overview

For individuals and businesses requiring secure and adaptable storage solutions, Public Storage stands as a prominent and well-established provider. Located at 7568 Greenville Ave, Dallas, TX 75231, and reachable at Phone: 9727635472, this facility offers a wide array of storage options to cater to diverse needs. The company’s website, Website: publicstorage.com, provides detailed information about locations, unit sizes, and services. Public Storage’s Specialties: Self-storage facility, Automobile storage facility, Boat storage facility, Moving supply store, RV storage facility, Storage facility, highlight its versatility and commitment to meeting varied client requirements.

Location and Accessibility

The Dallas location at 7568 Greenville Avenue is strategically situated to serve the metropolitan area. It’s easily accessible, featuring a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to inclusivity and ease of access for all customers. The convenient location allows for straightforward logistics for those moving or needing temporary storage.

Services and Amenities

Public Storage offers more than just basic storage units. They provide a comprehensive suite of services designed to streamline the storage experience. These include a variety of unit sizes to accommodate everything from a few boxes to a substantial amount of belongings. Furthermore, they operate a Moving supply store, offering essential tools and materials such as tape, boxes, and packing supplies, simplifying the moving process. The facility is equipped to handle specialized storage needs, including Automobile storage facility, Boat storage facility, and RV storage facility, reflecting a dedication to providing tailored solutions.

Payment Options and Security

Public Storage accepts various forms of payment, including Credit cards and Debit cards, ensuring convenient transaction options for its clientele. The company’s emphasis on security is evident in its well-maintained facilities and operational procedures. Customers can expect a secure environment for their belongings, contributing to peace of mind.

Customer Reviews and Reputation

Public Storage boasts a strong reputation, evidenced by the 419 reviews on Google My Business. The average opinion is a commendable 4.8/5, indicating a high level of customer satisfaction. The reviews frequently mention the efficiency of the kiosk with a customer service representative, highlighting a positive and helpful customer service experience. The streamlined enrollment process, often described as quick and easy, further reinforces a user-friendly approach. While some customers have noted periodic rental rate increases, the overall consensus suggests a reliable and consistently good service. Many appreciate the straightforward nature of Public Storage – a place to securely store items that don't fit within their current living or working spaces. The chain’s stability is also frequently cited as a positive factor, with minimal major issues reported by long-term users.

Important Considerations

It's advisable for prospective customers to research rental rates and terms in advance, particularly when planning for long-term storage. While the initial move-in specials can be beneficial, ongoing rates should be carefully considered. Additionally, understanding the specific unit sizes and features available at the Dallas location is crucial to ensure it aligns with individual storage requirements. The accessibility features are a significant advantage for customers with mobility limitations, ensuring a comfortable and convenient experience.

Key features to remember:

• Secure Storage: High-security facilities and operational protocols.
• Diverse Unit Sizes: Options to suit various storage needs.
• Convenient Location: Easily accessible in Dallas, TX.
• Moving Supplies: On-site store for essential moving materials.
• Specialized Storage: Services for automobiles, boats, and RVs.

👍 Reviews of Public Storage

Brian N.

4/5

The kiosk with a customer service rep was very efficient. The enrollment process was quick and easy.

Kaiju K.

4/5

Public storage is just that. A place where the public can pay to store their stuff that doesn't fit at their home, workplace or apartment. They usually run a move in special which helps because now insurance is required to rent, and the cost adds up. This chain of storage units is pretty good, I've never had any major issues. The only negative is that they hike the rental charge up pretty frequent so if you're storing long term, it gets to be a bit expensive.

Jess T.

1/5

My unit along with many others were broken into! We had most everything stolen. Also the back gate has been broken for about 2 years!! Probably why we were broken into.

Jamie H.

1/5

I rented a unit online this week. When I arrived at the unit, I realized it was too small. I went in to speak with someone about getting a larger unit. Unfortunately, the office only housed a broken kiosk and no actual employees. Since the kiosk was not working, I called the phone number listed on the website. I explained the situation to which she told me that would be no problem. We discussed prices, all of which were much higher than listed on the website. When I inquired about the discrepancy, she informed me that the prices listed on the website were only for new customers. Existing customers must pay double the cost listed on their website. I have two concerns regarding that comment. 1) Why don’t you treat loyal customers as well as new customers? 2) I am a new customer. I rented the unit that very day and I hadn’t moved anything in yet. If I am willing to pay the price difference between the two units, why can I not get a different unit as a new customer? When the employee I spoke with wasn’t able to help me, I asked to speak with her supervisor. She told me that was not possible. She would have to fill out a written request and her supervisor would contact me within 72 hours. Not-so-surprisingly, I have yet to be contacted and the 72 hour window is closing momentarily. I explained that I no longer wish to do business with this company and I would like a refund because I never used the unit. I was only refunded for the lock that I never opened. I was not refunded for the unit I never used. Customer service and customer loyalty are low on their list of priorities.

Antwon N.

5/5

Reniga is always smiling very big. She is always friendly and helpful. She took care of my girlfriend and I. She always knew who we were since day one. Outstanding customer service goes a long way. Public Storage was not average, they are outstanding.

LAWRENCE M.

5/5

Every time l go to make my payment. Reniga is extremely helpful and always super nice. The property is always clean. Conversation is always funny. At her best, she is Reniga, amazingly awesome!👌!

Hunter S.

1/5

Customer services non-existent. Gate is broken.Sucks out loud.

Tiffany L.

1/5

Warning!! They will get you in the door with a nice deal and after 3 months, per contract the are allowed to go up hundreds of dollars any time they want. My bill went from just 200 to 400 dollars after a few months!! It is not worth it with this entire company. Go somewhere else. This is company is not worth your business. They are money hungry scam artists!!