Nitro Consulting Inc. - Houghton, Michigan

Sam C.

Great people! Seriously, if you need someone who wants to help you fix your laptop these are the guys to go!

I called about my laptop display screen not working, after trying everything possible I figured it needed to be opened up. They agreed and suggested I come in to drop it off- the lady on the phone said it typically doesn’t take too long for them to repair laptops with problems like mine.

So I drove up and popped in, right away the IT repair guy comes up from the back after hearing about my laptop and opened it up! Showed me where the problem might be, reseated the cable, and started it up. Boom! Just like new again! Under 10 minutes and my brand new HP was back to doing its job. I was so grateful, they were serious lifesavers. Even more amazing of them, it was such a quick and easy job they didn’t charge me for it.

I can’t recommend them enough, I seriously can’t. I’ll be going to them from now on!

Raylene C.

My computer was wigging out, windows opening and closing and I couldn't get it fixed myself. I called and talked with Jill thinking I would be setting up an appointment, but she spent thirty minutes with me patiently explaining what to do and my computer works great again. She was so helpful and she didn't even charge me anything. I really haven't heard of any business that would be that helpful and not charge you for it. Would definitely go there if needed.

Noah B.

Brought Nitro a laptop that was having network connectivity issues. They were able to resolve the issue and verify the correction the same day it arrived. They were incredibly friendly and were more than happy to explain the steps they took to fix the machine. I was worried that if I took my computer to a repair shop, they may try to scam/rip me off for money - but I experienced none of that with Nitro. I was charged fairly for the repair, just 1 hour of labor. Definitely would recommend to others.

Derek M.

They are incredible, my external hard drive broke and I would have lost years of data and family pictures. They were able to transfer it quickly to another hard drive for me. Nitro Consulting is a great group of people, very professional, and good at what they do! If you have computer issues speak with them.

Greg O.

A job well done is deserving of a good review and Nitro really did do a great job fixing my computer. They very professional but explained what happened and how they fixed it. They also kept me informed as the process moved along. Good communication is important to me so I was happy they communicated so well. I would highly recommend their services. A job well done!!

ddenise H.

Just brought my laptop in for a persistent problem with the screws in the hinges, they looked at it and since it was just a matter of finding and replacing screws it was fixed in less than 30 minutes at no cost. Super friendly and even let me come back and observe, which I appreciated a lot! I will be choosing this business for any computer problems I have going forward.

Diana T.

Extremely professional and efficient with fantastic customer service. Nitro made a huge effort to minimise disruption to my work. We were able clarify replacement parts needed via messenger, so that I only had to travel into town for the actual laptop repair and everything was sorted within just a few hours. Not only is it back to full functionality, but I also I got the laptop back all clean and with a detailed explanation of the issues.

James &. T. S.

If you have a computing problem just contact them; don't hesitate. Friendly and competent they teach you on your level (senior). Will return.