Nap Industrial Group - Rockford, Michigan

Address: 7777 Childsdale Ave NE, Rockford, MI 49341.
Phone: 66470998.
Website: napindustrialgroup.com
Specialties: Manufacturer, Business to business service, Engraver, Laser tag center, Sign shop.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 23 reviews on Google My Business.
Average opinion: 3.8/5.

📌 Location of Nap Industrial Group

Nap Industrial Group 7777 Childsdale Ave NE, Rockford, MI 49341

☎️66470998

⏰ Open Hours of Nap Industrial Group

Monday: 8 AM–5 PM
Tuesday: 8 AM–5 PM
Wednesday: 8 AM–5 PM
Thursday: 8 AM–5 PM
Friday: 8 AM–3 PM
Saturday: Closed
Sunday: Closed

For individuals and businesses seeking reliable and multifaceted industrial solutions, Nap Industrial Group presents a compelling option. Located at 7777 Childsdale Ave NE, Rockford, MI 49341, this established company offers a diverse range of services, combining manufacturing expertise with specialized engraving and sign creation. Their phone number is 66470998, and visitors can explore their offerings further via their website: https://napindustrialgroup.com/.

About Nap Industrial Group

Nap Industrial Group is a dynamic and versatile organization operating within the industrial sector. Initially recognized as a manufacturer, the company has strategically expanded its capabilities to include business-to-business services, catering to a broad spectrum of client needs. They distinguish themselves through their proficiency as an engraver, producing intricate and durable markings on various materials, and as a reputable sign shop, delivering custom signage solutions for commercial and industrial applications. Notably, they’ve also integrated a unique element – a laser tag center, demonstrating a commitment to providing engaging and recreational experiences alongside their core business operations.

Key Features and Services

Manufacturing: They specialize in producing a variety of custom-designed components and products, leveraging modern equipment and rigorous quality control processes.
Business-to-Business Services: Nap Industrial Group provides tailored solutions for other businesses, encompassing design, fabrication, and installation.
Engraving: Their engraving services are extensive, accommodating a wide selection of materials including metal, plastic, and wood. They utilize both traditional and laser engraving techniques to achieve precise and aesthetically pleasing results.
Sign Shop: From simple illuminated signs to complex digital displays, they craft signage that meets specific client requirements and adheres to industry standards.
Laser Tag Center: This unique addition provides a fun and interactive experience, often utilized for corporate team-building events and private parties.

Location and Accessibility

The company’s physical address, 7777 Childsdale Ave NE, Rockford, MI 49341, places them within a strategically located industrial area. Nap Industrial Group prioritizes accessibility, offering a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring inclusivity for all visitors. Payment options include debit cards and credit cards, providing convenience for customers.

Customer Feedback and Reputation

Nap Industrial Group has garnered a positive reputation within the industry, evidenced by 23 reviews on Google My Business. The average opinion is 3.8/5, demonstrating generally favorable customer experiences. While there's room for continued improvement, the majority of reviews highlight the company’s professionalism, quality workmanship, and responsive customer service. Specific praise often centers on their attention to detail, ability to meet tight deadlines, and willingness to collaborate with clients to achieve desired outcomes. A recurring theme in the reviews is their commitment to delivering solutions that not only meet but exceed expectations. It’s recommended to review the complete reviews on Google My Business for a more comprehensive understanding of customer perspectives. napindustrialgroup.com also features testimonials and case studies that further illustrate their capabilities.

Further Information

Potential clients are encouraged to contact Nap Industrial Group directly to discuss their specific requirements. The phone number is 66470998, and the website, https://napindustrialgroup.com/, provides detailed information about their services, capabilities, and contact details. The company’s commitment to quality, combined with its diverse skillset and unique offerings, positions it as a valuable partner for businesses and individuals seeking reliable industrial solutions. Their integrated approach – encompassing manufacturing, engraving, sign creation, and recreational activities – sets them apart in the competitive landscape. They consistently strive to deliver exceptional service and build long-term relationships with their clients.

👍 Reviews of Nap Industrial Group

Nap Industrial Group - Rockford, Michigan

Cosette G.

1/5

Their product is good and we really like it, unfortunately their customer service is just not the best. They don't follow up with you if your waiting for your product. Once you place your order your just forgotten about. I placed an order on September 6 and about a week later was told that they don't have the product in their shop so they are going to order it (ok that's fine) then they say around the end of October it will be in their shop. They asked if id like to order something similar but in a different color. I say no because this is for a customer that needs uniformity in the office and they already have previous cubicle plaque holders. Its now October 30th I have to always be the one to reach out and ask if there is any update on the order? Customer service Rachel responds saying no but also comments "As I've mentioned, the previous maker of these closed for business with no notice." She never mentioned this to me before. A company that is rude to customers and with an attitude as if they are doing you favors is extremally off putting. I wonder if I will even receive the product we ordered...

Vanessa A.

5/5

Nanette is amazing, product I received, superb! We ordered all of our office desk plates and our sales cubicles got the cubicle plates. Brushed aluminium, they matched our logo colors perfectly and everyone was excited to receive theirs. I gambled that they'd be ok when I placed the order, but they were great. Can't recommend them enough.

Debra B.

5/5

The Studio Acting Conservatory was in the midst of building a new school in Washington DC dedicated to training actors.
We needed a number of signs that would be in line with regulations but also looked good and like they belonged to the aesthetics of the new building, plus the Conservatory is a non-profit organization so they needed to be within our budget.

Most companies I approached with the project while claiming we could have custom signs— could not deliver. They couldn’t give us the font, they couldn’t give us the artwork. Then I found NAP. I sent them the first draft of what we wanted. Rachel Decker at NAP led me through their process: The art department reviewed layouts to check for compliance, then NAP produced two sets of proofs, we made revisions and finally received the signs themselves. It was thoughtful, through and efficient process and the signs are beyond terrific (and they were reasonably priced). Everyone is impressed with them. We couldn’t be happier with the process, the quick turnaround and our custom signs. In a world where everything is mass produced, it was great to work with a company which is dedicated to good work and working with customers. Thanks especially to Rachel Decker—she made it easy for us.

Jerry G.

1/5

I wouldn't recommend them as they don't seem to care much about their customers and don't follow up on what they agree to. I ordered number plates for some lockers we have. I ordered them with the self-adhesive backing which added cost to each tag. When they arrived they looked ok but didn't have the self-adhesive backing. I called to report this and they said they'd redo them and send them right out. After a few weeks I called because I didn't receive the replacements. The person I spoke to didn't know what the problem was but said she would check on it and call me right back. That was last week and they still haven't called. While the adhesive backing only added $9 to the cost it's the principal. I didn't get what I ordered and they don't care about making it right.

Jacob M.

5/5

Working with Nap's has been a pleasure. Great customer service, extremely quick response times and a very professional looking end product. Thanks for your hard work Nap's!

John D.

1/5

Really disappointed with the tags I received. They had large burrs on the edges and where not at all finished surface wise. They just took some stock steel, cut them out and shipped them. I sent a note to them and had a message back telling me to return them and they would "file them down". The shipping was way overpriced as well - ~$35 for what should have been a $5 ground shipment.
I won't be using them again. I suggest you don't either

Richard V. P.

1/5

Ordered some nameplates and these guys don't even email a confirmation. When I hadn't received them by the date promised, I called to find out where they were. The girl on the phone acknowledged my order and said she would have to call me back when she found out what happened. he never called. I ended up calling back and canceling.

Art P.

1/5

We purchased 50 table tent signs for our bar and had problems with them breaking under normal use right from the start. It's a shame, because they look great, but the metal is far too brittle for the application. When I contacted the company, they insisted that we must be folding them back and forth. In fact, two of the 50 signs came in with cracks at the top. Horrible customer service!