Coco (Formerly G Computer, LLC) - Williamsburg, Virginia

Address: 1101 Professional Dr, Williamsburg, VA 23185, United States.
Phone: 7572914515.
Website: thecoco.net
Specialties: Computer repair service, Computer consultant, Computer service, Computer store, Computer support and services, Data recovery service, Website designer.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Repair services, Gender-neutral toilets, Appointment required, Electronics, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 93 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Coco (Formerly G Computer, LLC)

Introduction

Nestled in the heart of Williamsburg, Virginia, lies Coco (formerly G Computer, LLC), a tech haven dedicated to providing top-notch computer repair, support, and consultancy services. With a commitment to excellence and a customer-centric approach, Coco has been serving the local community and beyond since its inception. Let's delve into the world of Coco, exploring its main services, location, unique features, and practical information.

Main Services

  • Computer Repair Service: Coco specializes in fixing a wide array of computer issues, from hardware malfunctions to software glitches. Their expert technicians ensure your device is back to its optimal performance in no time.
  • Computer Consultancy: Need tech advice? Coco's team of professionals offers personalized consultations to help you make informed decisions about your tech investments and usage.
  • Data Recovery Service: Accidentally deleted important files? Don't panic. Coco's data recovery service can help retrieve your lost data, giving you one less thing to worry about.
  • Website Design: Coco doesn't just stop at computers; they also create sleek, functional websites. Whether you're a startup or an established business, they can design a website that reflects your brand and engages your audience.

Location and Access

Coco is conveniently located at 1101 Professional Drive, Williamsburg, VA 23185, United States. Tucked away in the professional park, it's easily accessible from major roads like I-64 and Route 60. Here's a breakdown of transportation and parking options:

  • By Car: There's ample parking space available on-site, including a wheelchair-accessible car park.
  • By Public Transportation: While there's no direct bus stop, you can take the Williamsburg Area Transit bus route 110 to the nearby intersection of Monticello Ave and Mooretown Rd, then it's a short walk to Coco.

Featured Characteristics

Coco stands out with several unique features that set it apart:

  • On-Site Services: For those with mobility issues or prefer the convenience of home repairs, Coco offers on-site services.
  • Wheelchair Accessibility: Coco's entrance and toilet are wheelchair-accessible, ensuring all customers can navigate the store with ease.
  • Gender-Neutral Toilet: Coco promotes inclusivity with a gender-neutral toilet, making all customers feel welcome and respected.
  • Credit Card and Mobile Payments: For your convenience, Coco accepts various payment methods, including credit/debit cards and NFC mobile payments.

Practical Information

  • Phone: You can reach Coco at 757-291-4515.
  • Website: For more information about their services, visit their website at thecoco.net.
  • Opening Hours: Coco is open Monday to Friday, 9:00 AM to 6:00 PM. They're closed on weekends and major holidays.
  • Appointments: While walk-ins are welcome, it's recommended to schedule an appointment to ensure prompt service. You can do so online or by phone.

Positive Aspects from Reviews

With an average rating of 4.9/5 from 93 Google My Business reviews, Coco has clearly made a positive impression on its customers. Here are some recurring positive aspects:

  • Knowledgeable Staff: Many customers praise Coco's team for their expertise and willingness to explain complex tech concepts in simple terms.
  • Prompt Service: Several customers highlight Coco's quick turnaround times, often having their devices repaired the same day.
  • Affordable Prices: Despite the high quality of service, Coco is commended for its reasonable prices and transparent billing.
  • Clean and Organized Store: Customers appreciate Coco's tidy and well-organized store, making the repair experience pleasant and stress-free.

👍 Reviews of Coco (Formerly G Computer, LLC)

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
eric P.
1/5

In all candor, I must say we are extremely disappointed in how we were treated in out attempt to get her computer repaired. I have never had someone tell me they are too busy to do a service, and then in the same breath try sell me some other equipment. Why even do the diagnostic if you know you are too busy to fix the item? The most appalling thing was asking us if it was okay to leave our property outside. We didn't drop it off outside. I have previously used the company at that location several times and I have referred people to the business. That stopped today. Totally unsatisfactory.

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Stephanie G.
5/5

I called Chris in a panic thinking I had just crashed my computer. I was able to drop off my computer and get in back in a couple hours running great! Chris is friendly, fast and doesn't make tech idiot people like myself feel like idiots:) Highly recommend!!!

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Tee
5/5

Went in for a computer repair. They quickly answered my call, set up a drop off time, and I was able to pick up within a few days. Very affordable and excellent customer service!

I highly recommend

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Ken W.
5/5

Coco got my grandson (William and Mary student) back up and running when his laptop failed. They diagnosed a bad chip on the motherboard, sourced an replacement computer, transferred the data, all in a week.

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Isabella Z.
5/5

Chris is incredibly efficient and helpful for our multitude of IT questions and concerns. Bless his heart for his patience.

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Karen H.
5/5

I used Geek Squad last week and it didn't go well. I was referred to Chris at Coco by a colleague. Very professional service, all done on remote. I didn't think some things could be recovered, but he made it happen ... and all at a reasonable rate.

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Virg L.
5/5

Fantastic Personal Quality Service and even makes house calls. Chris and his staff are trustworthy and reliable and quick.

Over the 7 years we have lived in Williamsburg, Chris has fixed two laptops and was honest enough to tell us it was not worth fixing a third. Recently, He came to our home and set up a whole house WiFi network that allows us to have WiFi cell phone conversations all over the house, garage, and in the backyard with no dropped calls. We live where there is virtually no Verizon Towers, so no service unless we have reliable WiFi.

We highly recommend!

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
DalaiMarshak
5/5

Chris was unable to keep our appt at his office location so spoke to us to learn more about our issue. He then suggested a remote session to attempt resolution. We agreed and together we set in motion his command of our laptop. Within an hr he had it resolved and we’ve been happy campers since. Happy to now have a technology guy!

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
eric P.
1/5

In all candor, I must say we are extremely disappointed in how we were treated in out attempt to get her computer repaired. I have never had someone tell me they are too busy to do a service, and then in the same breath try sell me some other equipment. Why even do the diagnostic if you know you are too busy to fix the item? The most appalling thing was asking us if it was okay to leave our property outside. We didn't drop it off outside. I have previously used the company at that location several times and I have referred people to the business. That stopped today. Totally unsatisfactory.

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Stephanie G.
5/5

I called Chris in a panic thinking I had just crashed my computer. I was able to drop off my computer and get in back in a couple hours running great! Chris is friendly, fast and doesn't make tech idiot people like myself feel like idiots:) Highly recommend!!!

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Tee
5/5

Went in for a computer repair. They quickly answered my call, set up a drop off time, and I was able to pick up within a few days. Very affordable and excellent customer service!

I highly recommend

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Isabella Z.
5/5

Chris is incredibly efficient and helpful for our multitude of IT questions and concerns. Bless his heart for his patience.

Coco (Formerly G Computer, LLC) - Williamsburg, Virginia
Ken W.
5/5

Coco got my grandson (William and Mary student) back up and running when his laptop failed. They diagnosed a bad chip on the motherboard, sourced an replacement computer, transferred the data, all in a week.

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