Candance & Design Remodeling - Merton, Wisconsin

Jeffrey H.

Our remodel project resulted in adding 1400sqft of finished space in our basement. Candy's attention to detail on the initial design is what sold us - one example: she noticed our dogs were an important part of the family and included dog beds in the virtual rendering! It's a small example but demonstrated that she really understood what we wanted our new space to be and that our visions were aligned. Candy was also able to use innovative solutions to incorporate features that other builders told us were impractical or downright impossible.

Our project ran a bit longer than scheduled. Some of the overrun was us changing our mind or altering the plan once we could actually stand in our space and some of it was delays in scheduling. Overall, not a big deal, simply made the overall experience good/great instead of outstanding.

Several of Candy's sub-contractors were outstanding. The team that installed our egress windows was top-notch. And our finish carpenter not only did excellent work, he also helped with several suggestions along the way that greatly improved the livability of our space. Overall, we are very pleased with our new space. Candy was successful in translating our shared vision to reality.

She and her team were admirably responsive throughout the project. Rare is the contractor who will actually pick up your call whether it is call #1 or call #1000. Even more important than that was the fact that issues or questions were addressed promptly. Good news or bad news, we at least had the latest updates as soon as possible.

Our project had a few bumps in the road. Candy and her team were able to navigate those detours and keep things moving forward. The path was a little longer than we anticipated but again, overall we are happy with the end result. We have a beautiful new space that is quickly becoming the focal point of our home.

Joe

We have just completed our 4th project with Candance & Design, the remodeling of a screened porch. I am attaching before and after photos to show the dramatic change.

Candy worked with us on the design plan and offered creative ideas as well as constructive feedback on our thoughts about the renovation. We ultimately agreed on a plan and price and the work was completed on the schedule Candy had projected. We had a slight wait on a custom slider but given the current supply chain issues this was acceptable.

Candy is an effective project manager and her focus in on the quality of the build. She was here often and paid close attention to the details. As a result, the finished product met all our expectations for a functional space that looks attractive.

Candy’s focus on customer satisfaction has been obvious in each of the projects we contracted for – in addition to the screened porch we had major renovations to our family room, garage, and home office. In each project Candy paid attention to the detail and the quality of workmanship. Also, we stayed within her projected budget unless we added changes.

We would recommend Candance & Design for their creativity, commitment to quality and customer service.

Kathy E.

Highly recommend Candy Olson and team at Candance & Design to design your new basement! They listened to how we would use it, and added details we didn’t even think to ask for.
We had a couple big asks, and they made them work. Long countertop, and we always want the ping-pong table out. The walk through basement pantry was a fun add! 
Looking forward to finishing the main area- there is room for watching a movie, a board game table, ping pong, and the treadmill if we want, all at the same time! So functional.
Candy was easy to get ahold of and always answered our questions. The entire project took longer than anticipated, but we also expected some delays with supply chains. So excited to fully move into this space soon!

Shirley G.

We recently completed an extensive renovation of our 1960s ranch home, including the kitchen, dining room, living room, family room and hallway. We would not hesitate to recommend Candance & Design, LLC. Beginning with our first design meeting and ending with the last few items on the punch list, Candy and her team were professional, timely, and great to work with. Candy was able to transform our vision into reality, beginning with computer renderings which included her expert design ideas and recommendations. She was always open to any changes we wanted throughout the process.

We were given a detailed timeline of when subcontractors would be working on various projects including demolition, carpentry, drywall, flooring, plumbing, cabinetry, masonry (fireplace) and painting. As with any big renovations, there are always a few hiccups along the way. An unexpected issue with one of the subcontractors was promptly and professionally resolved by Candy, who was always looking out for our best interest, making sure everything was to our complete satisfaction.

Again, we are very happy to have selected Candance & Design, LLC for our remodeling project and are thoroughly enjoying the transformation of our home. Thank you again to Candy and her entire team who helped make this possible.

Codi P.

We started work with Candance & Design in January of 2022 after meeting with Candy personally, months before, to work out a remodel plan for our home. Candy was kind, knowledgeable, and listened to everything we were throwing at her. We wanted an updated, brighter, and more functional space for our growing family and her renderings were all of those things and more. We loved being able to see our space transform virtually and make changes as needed until it was perfect. Candy was always open and willing to make any changes along the way, even when we changed the initial layout more than once! She never seemed to worry about any issues, and always had a solution for anything we brought up.

Throughout the process, we added a few things on and ended up remodeling basically our entire home inside and out. As always, there were some hiccups along the way. Our project was projected to be completed in May, but went over that deadline by about three months due to some scheduling conflicts, project delays/changes, miscommunication, and materials being backordered. The biggest struggle for us throughout the project was the miscommunication, we felt that our wants/concerns/needs weren't always heard, or they were heard but not relayed correctly, resulting in frustration for everyone. We also felt very repetitive in communicating things because it seemed as though not everyone was on the same page at times.

Most of the subcontractors were great, with a few exceptions. We stopped in often to check on progress and every time we encountered someone, they were more than happy to talk to us and even answered questions and concerns we had or talked about changes with us and Candy or Cole. Candy and her team are all excellent and the nicest people to work with. They also were always available when we had questions or concerns. Our daughter had her first birthday during our renovation, and they were so thoughtful in bringing her a little gift!

Overall, our home is beautiful inside and out. The craftsmanship is excellent and the designs that Candy and her team at Candance & Design worked on to make our home what we needed it to be are perfect. We appreciate the months of hard work put into our home and will enjoy it for years to come!

Kim K.

Candance & Design is a great company to work with. They listened to our needs and responded quickly. Their crew was very professional and friendly. Won’t hesitate to use them again for our next project.

Sandy H.

We employed the services of Candance & Design to do our main bathroom remodel back in February. The road to get the project done was painful but the end result is an amazing transformation. The ideas & suggestions provided by Candy made a difference in the overall look & feel of our remodeled bathroom.

Buildertrend, which is the software utilized by Candance & Design, offers the client details of their project from start to finish so you can follow along as the transformation takes place. I found the information very beneficial which would help formulate questions.

I would recommend Candance & Design for a bathroom remodel project with one caveat. Communication, which was sometimes broken between all parties, is key to ensure the project goes as smooth as possible and done according to client’s desires. Once we got on track, all started to fall into place. Love our new bathroom!

Kristine B.

What a transformation! A year ago I was standing in my kitchen fretting about the duct tape on the floor, the cracks in the countertops, and drips from the faucet. Today - no more duct tape! I have a beautiful, wide-open space with more storage than I thought possible in my small home. All of this is thanks to Candance & Design. I am especially thankful to Candy and her design team who helped me create a space that went beyond just fixing up cracks and leaks.
I was most impressed with how Candy and her design team were able to look at my space and offer solutions I would not have been able to foresee on my own. Also appreciated was the fact that Candy would personally contact me at times when my old home showed its age and unexpected obstacles presented themselves. She was able to offer multiple solutions, keeping in mind that I needed to stick within a budget.
If I could improve one aspect of the remodel experience, it would be to make better use of the Buildertrend app. I was excited about all of the features it offered - scheduling, logs, & selections, all at your fingertips. However, I found it was not updated as I anticipated and extra messaging was needed.
My kitchen is now a place I am proud to share with guests. No longer do they need to stay in the living room or hang out on the outdoor deck. My kitchen is a place to gather. It would not be infused with the personality or openness it now has if I had worked with a different company. I feel confident recommending Candy and Candance & Design to those like me who are in need of, but unsure how to go about managing a home remodeling project.