AAA Cumberland - Cumberland, Rhode Island

AAA Cumberland: Your Comprehensive Guide

Main Services

AAA Cumberland, located at 2000 Mendon Rd, offers a wide array of services to cater to various aspects of your life. Here's a detailed list of their main services:

• Insurance Agency: AAA Cumberland provides automobile insurance, along with other insurance products to protect you and your assets.
• Driving School: They offer driver training programs, including driver's education and defensive driving courses, to help you become a safer and more confident driver.
• Travel Agency: As a AAA travel agency, they offer travel planning services, discounts on entertainment, and American Express gift cards to enhance your travel experiences.
• AAA Community Activities: They participate in local community events and activities, fostering a sense of belonging and connection among Cumberland residents.
• AAA Discounts & Rewards: AAA members can enjoy various discounts and rewards, including those on entertainment, dining, and shopping, as well as additional pet insurance.
• AAA Financial Services: They offer financial services like AAA Travel Money, AAA Visa Credit Card, and other financial products to help manage your money effectively.
• DMV Services: AAA Cumberland offers DMV services, such as license and registration renewals, making it convenient for you to complete these tasks without visiting the DMV office.
• E-ZPass: They provide E-ZPass services, enabling you to enjoy quicker and more convenient toll payments on major highways in the region.
• Hertz Car Rental Discount: AAA members can enjoy exclusive discounts on Hertz car rentals, making your travel plans more affordable.

Location and Access

AAA Cumberland is situated at 2000 Mendon Rd, Cumberland, RI 02864, United States. Mendon Rd is a major thoroughfare in the heart of Cumberland, making the location easily accessible. The office is close to several notable landmarks, including the historic Cumberland Public Library and the picturesque Nickerson Park. If you're traveling by public transportation, the Cumberland Transit Center is just a short distance away, with multiple bus routes serving the area.

For those traveling by car, AAA Cumberland offers ample parking space, including a wheelchair-accessible car park, ensuring accessibility for all visitors. The building itself is also wheelchair-accessible, with an entrance that caters to individuals with mobility impairments.

Featured Characteristics

AAA Cumberland stands out with several unique features that set it apart from other service providers in the area:

• On-Site Services: The branch offers a wide range of services on-site, allowing you to complete multiple tasks in a single visit, saving you time and effort.
• Free Notary Service: AAA Cumberland provides free notary services on a walk-in basis, ensuring you have access to this essential service without an appointment.
• Appointments Required: While many services can be completed on a walk-in basis, some services, such as driver training programs, may require an appointment. This ensures that you receive personalized attention and the best possible service.

Practical Information

Here's some practical information to help you make the most of your visit to AAA Cumberland:

• Phone: You can reach the AAA Cumberland branch by calling 401-333-9500.
• Website: For more information about their services and to stay updated on the latest offers, visit their website at branches.northeast.aaa.com.
• Hours of Operation:
  • Monday - Friday: 9:00 AM - 5:00 PM
  • Saturday: 9:00 AM - 12:00 PM
  • Sunday: Closed

Positive Aspects from Reviews

AAA Cumberland has an impressive average rating of 4.5/5 on Google My Business, with 163 reviews. Customers have praised the branch for several positive aspects, including:

• Exceptional Customer Service: Many customers commend the friendly, helpful, and professional staff at AAA Cumberland. For instance, Robert Avery appreciated the fantastic service he received, while Jeff Smith from Pawtucket acknowledged the helpful experience during his license renewal.
• Convenience: Customers appreciate the wide range of services offered on-site, making it easy to complete multiple tasks in one visit. The branch's central location and ample parking also contribute to its convenience.
• Affordable Pricing: Some customers mention the competitive pricing and the availability of discounts, making their services more affordable.

In conclusion, AAA Cumberland is a one-stop shop for various services, offering a convenient, accessible, and customer-friendly experience. With a focus on exceptional customer service and a wide range of products and services, it's no surprise that AAA Cumberland maintains an impressive average rating among its customers.

👍 Reviews of AAA Cumberland

Robert A.

5/5

It was great to take advantage of their services. Employees were fantastic to deal with.
Thank you
Robert Avery

Jeff S.

5/5

Just wanted to acknowledge the folks there today,1/09/25, for a nice , helpful, experience with my license renewal. Thank you very much. Jeff Smith, Pawtucket...

Saylehm S.

2/5

Insurance with them is ridiculous!! They dont have an app and was never notified that my spike went from 245$ to 548$ for 2 tickets in 2.5 years. I figured it went up... but DOUBLE!! For a 25$ parking ticket and for "not yielding correctly" the insurance ladies were okay weren't really helpful other than telling me I should cancel... went back to progressive and now paying 238 a month.

Demitri B.

3/5

Amanda straightened out an issue about my membership that a prior representative messed up on.Three star rating because some of her coworkers can be morons!!

Esther P.

4/5

I find this establishment lovely & helpful & friendly. We've used their service for mundane license renewals to exotic sending child to Singapore for study abroad! Everything has been great. Wish they had a bike rack.
Update Feb 2024 - You now need an appointment for DMV services.

Ron R.

5/5

I went in to transfer my insurance to a new vehicle. The agent was pleasant and very efficient. When I told I had an appointment the next day at the DMV but it was a hour drive, she told me a way to get an appointment in Warwick. I went to my car, did what she had suggested and sure enough I had appointment in Warwick that day. I'm grateful that I am a member of AAA

Jon L.

5/5

Went to AAA in Cumberland to renew my driver's license. The staff here was so incredibly nice and helpful. They were on time for my appointment and so quick and so pleasant to deal with. I can say nothing but nice things about the personnel here. Other AAA locations are very good but this one was great. They made you feel so comfortable and welcome. I live in West Greenwich but would make the drive to Cumberland just to deal with these people. Top notch!!

Carol Z.

5/5

I was very pleased with the level of customer service at this location. Needing to renew my passport, I stopped in for a photo. I was greeted courteously and promptly. Once my photo was taken, the staff member was kind enough to give to me the passport renewal application. He also shared the fact that AAA does not charge a fee for Euros as long as a minimum amount is met. I returned to this same branch to renew my license. The process of the eye test, new photo and payment took less than 10 minutes.

Robert A.

5/5

It was great to take advantage of their services. Employees were fantastic to deal with.
Thank you
Robert Avery

Jeff S.

5/5

Just wanted to acknowledge the folks there today,1/09/25, for a nice , helpful, experience with my license renewal. Thank you very much. Jeff Smith, Pawtucket...

Saylehm S.

2/5

Insurance with them is ridiculous!! They dont have an app and was never notified that my spike went from 245$ to 548$ for 2 tickets in 2.5 years. I figured it went up... but DOUBLE!! For a 25$ parking ticket and for "not yielding correctly" the insurance ladies were okay weren't really helpful other than telling me I should cancel... went back to progressive and now paying 238 a month.

Esther P.

4/5

I find this establishment lovely & helpful & friendly. We've used their service for mundane license renewals to exotic sending child to Singapore for study abroad! Everything has been great. Wish they had a bike rack.
Update Feb 2024 - You now need an appointment for DMV services.

Ron R.

5/5

I went in to transfer my insurance to a new vehicle. The agent was pleasant and very efficient. When I told I had an appointment the next day at the DMV but it was a hour drive, she told me a way to get an appointment in Warwick. I went to my car, did what she had suggested and sure enough I had appointment in Warwick that day. I'm grateful that I am a member of AAA