UScellular - New London, Wisconsin

Address: 308 Wolf River Plaza, New London, WI 54961.
Phone: 09827745.
Website: stores.uscellular.com
Specialties: Cell phone store, Electronic parts supplier.
Other points of interest: Curbside pickup, In-store pickup, In-store shopping, Delivery, Same-day delivery, Wheelchair accessible parking lot, Wi-Fi, Checks, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of UScellular

UScellular 308 Wolf River Plaza, New London, WI 54961

⏰ Open Hours of UScellular

  • Monday: 9 AM–6 PM
  • Tuesday: 9 AM–6 PM
  • Wednesday: 9 AM–6 PM
  • Thursday: 9 AM–6 PM
  • Friday: 9 AM–6 PM
  • Saturday: 10 AM–4 PM
  • Sunday: Closed

UScellular: A Comprehensive Overview

For individuals and families seeking reliable wireless communication solutions, UScellular presents a compelling option. Located at 308 Wolf River Plaza, New London, WI 54961, and reachable at Phone: 09827745, UScellular offers a robust suite of services and a commitment to customer satisfaction. The company’s website, Website: stores.uscellular.com, serves as a central hub for detailed information, service plans, and store locations.

Specialties and Services

UScellular distinguishes itself as a full-service cell phone store and a dependable electronic parts supplier. Their core offerings encompass a wide range of mobile devices from leading manufacturers, catering to diverse needs and budgets. Beyond device sales, they provide comprehensive service plans, encompassing data, talk, and text options. The company also specializes in device repair and maintenance, ensuring that customers’ devices remain operational and secure. Furthermore, they offer a variety of accessories, including cases, screen protectors, and chargers, providing a one-stop shop for all mobile device needs.

Convenient Shopping Options

UScellular prioritizes customer convenience, offering a selection of purchasing and pickup methods. Customers can curbside pickup their orders, streamlining the process and saving valuable time. In-store pickup is also available for those who prefer to browse the selection firsthand. For those unable to visit the store, delivery services are readily accessible. Notably, same-day delivery is frequently offered, further enhancing accessibility. The New London location is particularly well-equipped to handle a variety of customer needs, reflecting a commitment to efficient service.

Accessibility and Payment Methods

UScellular demonstrates a strong commitment to inclusivity, with the store at 308 Wolf River Plaza boasting a wheelchair accessible parking lot, ensuring ease of access for all patrons. Inside the store, customers will find a welcoming environment equipped with Wi-Fi, facilitating connectivity and productivity. Payment options are equally diverse, accepting checks, debit cards, NFC mobile payments, and credit cards, catering to a broad range of preferences. The staff’s willingness to assist customers, as exemplified by the positive feedback regarding Jonathan Bradbury’s patient and knowledgeable approach, underscores the company’s dedication to providing a positive customer experience.

Customer Feedback and Reputation

UScellular maintains a significant online presence, with 28 reviews on Google My Business. The average customer opinion stands at a commendable 4.3/5, indicating a generally positive perception of the company’s services and customer care. While individual experiences may vary, the overall sentiment suggests a reliable and customer-focused organization. The willingness of staff like Jonathan Bradbury to assist even those less familiar with technology speaks volumes about the team’s commitment to accessibility and support. The ability to offer various pickup methods, coupled with convenient payment options, further contributes to a positive customer journey.

Additional Points of Interest

  • Delivery: Same-day delivery options available.
  • In-store Shopping: A fully stocked store for browsing and purchasing devices and accessories.
  • Wheelchair Accessible Parking: Ensuring accessibility for all customers.
  • Wi-Fi: Free Wi-Fi access for customer convenience.
  • Multiple Payment Options: Accepts various forms of payment, including cards and mobile payments.

In conclusion, UScellular at 308 Wolf River Plaza in New London, WI, provides a comprehensive range of wireless communication services and related products. Its strategic location, coupled with its commitment to convenience, accessibility, and customer support, makes it a valuable resource for individuals and families seeking reliable mobile solutions. The company’s dedication to accommodating diverse customer needs, as demonstrated by staff like Jonathan Bradbury, reinforces its positive reputation and solidifies its position as a trusted provider in the wireless industry.

👍 Reviews of UScellular

UScellular - New London, Wisconsin
Mattie B.
5/5

Being a card-carrying luddite, I find anything other than Google or email a challenge. Jonathan Bradbury is not only knowledgeable, but polite and patient with someone like me and I very much appreciate him.

UScellular - New London, Wisconsin
Steve G.
4/5

HUGE shoutout to Riley at the New London USCellular store. We got there the day before Christmas Eve to set up a new internet account and transfer our cell phone accounts to US Cellular. This store was WAY understaffed, with a constant flow of customers, mostly waiting patiently, and I felt pretty bad for Riley and the amount of pressure he was under, but he stuck to it, focused, and managed to maintain a professional attitude through the whole thing. Thank you Riley, and have a Merry Christmas. (The 4 stars are all for Riley - the missing 5th star is all on the company for not having adequate staffing.)

UScellular - New London, Wisconsin
Tim K.
5/5

Cody and Nicole are the best. I came into the store to upgrade two of my lines and was greeted immediately. The process was easy and any questions I had were answered. I wish there were more stars to rate my experience at the New London store. I recommend anyone looking for wireless cell phone service or other wireless solutions, the New London store is the only place to go for friendly, knowledgeable and professional service.

UScellular - New London, Wisconsin
Tracie K.
5/5

Nicole went above and beyond helping my family upgrade our phones! She multitasks like a pro and was able to work through any issues in transferring info from phone to phone with ease. This is the first time I left after an upgrade feeling confident that all of our phone’s information was transferred. Since we were upgrading multiple phones we were there a while and during that time she handled all the other customers with ease and remained polite to all of us.

UScellular - New London, Wisconsin
Johnny's L. S. O. B.
5/5

We have been us cellular customers for years. All of the employees that have been at the new London store have been great. Cody and Nicole work there now and they are super friendly, helpful and patient. Yes, sometimes there's a long wait but that's because certain tasks take a while to complete with phones. They do the best they can to be efficient and professional. We appreciate them very much!

UScellular - New London, Wisconsin
Becky T.
5/5

Cody at the New London WI store has helped me choosing a new phone.
When I was having problems with the new phone I went to Cody for help.
He listened to me, was very patient and very helpful.
He treats people with respect, and tries to find the solution to problems.
Cody also did a follow up with me to make sure everything was working with my phone.
I will not go to anyone else for help.

UScellular - New London, Wisconsin
Elizabeth K.
5/5

Cody and Nicole are seriously miracle workers! I got my phone stolen on a friday night, went in the following saturday, I got a new phone but couldn’t get into my apple ID. Nicole and I tried multiple different emails for at least an hour. Nicole did not want to give up on helping me. Finally we decided that I should come back on monday to see if cody could figure it out because we just couldn’t figure it out. cody was supposed to be done with work at 5 but decided to stay late to help me. he managed to figure out my apple id email and helped me reset my password within 10 minutes. Without cody and nicole’s passion to help me i would’ve lost all of my pictures and memories of my deceased dad, and more. After they helped me I actually cried, I thought those memories of my dad were gone. I seriously love the employees at the New London location. they never give up and I could tell they actually cared.

UScellular - New London, Wisconsin
Diane M.
2/5

The New London store is always so slow. I see people wait for so long that they give up and walk out. I have since changed service carrier and am now getting better service. I no longer have to wait. I love my new carrier

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