AVS Broadband - Pigeon, Michigan

Kayla S.

This place is terrible. Found a better plan somewhere else. Don't cancel too early, they'll charge a default fee for a contract that you may be unaware of. When you activate service through this company, it may seem month to month, but its not. They will charge a fee to cancel a 12 month contract (that i was unaware
of) if you choose to terminate. The fee starts at $250 and goes down depending on how early you terminate. Internet didn't even work that good. I ran only a laptop, and tablet off of my service and it would be blurry at times when streaming television shows. I paid for 200 mbps, 69 dollars that actually went uo to 79 dollars. You'd think the service would be able to run a tablet and a computer. Overall not worth it. I only came here to warn people of the ridiculous termination fees.

Angelo P.

So glad to be done with you guys and have TruStream now. You’ve said for years your speed would increase and it didn’t. You have poor network management policies requiring extra money for static IP so it doesn’t change EVERY 12 HOURS! Most expensive in town and always blaming the customer. The techs were great, but the office staff and their policies are the worst.

Gage T.

The best WiFi company in the thumb. Service is always there, Never any delay in internet speeds or Lag when gaming. You won’t get better Internet service or customer service than what you get with Agri-Valley in Pigeon.

James S.

Great customer service but many issues with the internet itself. Way too many outages for what I pay for internet. I know you are trying your best to correct the problem but it's getting very frustrating paying for internet I can hardly ever use. Hopefully we can get it worked out three years of this is getting very frustrating. I couldn't have anything i really depend on linked to this internet Iike my standby generator or home security it would definitely leave me stranded.

Brandin O.

We visit family that live in Bad Axe MI and have AVS internet. Where they live they get 1-3 MBPS if your lucky and over 250 ping. They've done everything their customer service line has told them to replace or try and the internet is still HORRIBLE. We brought our Starlink with us this trip and I was getting 200mbps. Long story short if your desperate and can't afford Starlink then this will let you send emails and that's about it. Goodluck

Jessy B.

10 Megabit speeds for $55, if you're lucky, and disconnects randomly throughout the day. Their towers are over-crowded, as well, which results in less performance and more money for them.

Look into Satelite or 5g Internet from cellular providers before settling for Agrivalley. I'm sadly stuck with this until fiber is available in my area from other ISP's as it's my only option.

Lorie G.

I switched Internet providers since we were having nothing but issues with Xfinity..lagging dropped service poor availability..you name we had it! Calling them was a complete nightmare usually lasting hours trying to actually talk to someone and never getting the issues solved not to mention paying a ton of money every month! We decided to choose avci and I'm really glad I did! I called to get it set up and knew immediately how different it was since I was connected with a super friendly woman who gave me all the information I needed. Installation day the two guys came at the time I was told and were very professional and accommodating. I had to call for an issue we were having and was sent out quite promptly by a man who again knew the issue and how to solve it. I am so happy I switched and we are very very glad at our service and quickness of our internet! Highly recommend AVCI to anyone! Thanks so much to them for such a pleasant experience and for receiving the service I expected!

Brandon K.

3.6 star for this awful internet company. After hours is 530-830 p.m. funny though because this is the 2nd night now I’ve called early enough to receive a call back and nobody calls back. You call the support team during normal hours they tell you “our support team will look into it” worst internet company I’ve ever had. I come home and it’s out every single day. $100 for garbage. PLEASE SAVE YOUR MONEY AND LOOK ELSEWHERE!!!! Wish I read the reviews before going with them. 0 star if it was an option!!