The Discount A/C Outlet - Mesa, Arizona

Kevin A.

I would give more stars 🌟 if I could
Eddie is very close to being a life saver!!!

Note: Long review 😁

I have basic to intermediate mechanical skills
I was able to diagnose that my fan condenser motor was not functioning.

I ordered an AC fan motor and took pictures of the wiring. Confident I could just rewire it back the same way. But it was a four wire system versus a three wire system so basically I just needed to know where to connect the extra wire
I called the manufacture of the fan motor. I spoke to a technician and they were confused. I spent literally hours and hours and hours searching YouTube and the Internet on how to connect the extra wire. Don’t get me wrong. I gained some valuable information on YouTube.

I joined a subscription based DIY online service where you talk to experts in plumbing, electricity, HVAC etc. The HVAC expert was very timely and responsive. I sent him schematic. I sent him pictures. I explain to him it was a simple 3 to 4 wire operation. I sent him short videos. He was zero help. He seemed to be confused unfortunately.

I was frustrated. I decided to buy a motor locally here in Mesa, send my motor back, and have the technical person selling me the motor tell me how to wire it because it had been three weeks and it was getting hot.

After a Google search, I saw Eddie’s Company had really really good reviews and quite a few. So I called Eddie up and told him my story and said I’m going to send my motor back and I’ll buy a motor from you if you show me how to wire it. It was close to closing. Eddie then said, let me give you my cell number. No, you don’t have to buy a motor from us, send me a picture of the motor and the wires.
After seeing the fotos He told me where the wires go, and in 10 minutes it was fixed. The other technicians I sent them schematics I sent them videos. I sent them pictures and they were unhelpful.

I cannot recommend this company and Eddie enough!!!

BTW: My friend paid 1,400 dollars to an AC company to fix his AC and found out later that his unit could have been repaired and serviced for about 350 dollars.
Needless to say he asked for a referral as he had ditched the previous company already.

John H.

If you are not a contractor/professional ac person this is not the place for you. No return policy so buyers be warned. I found the owner quite combative when I said that "I guess it is buyer beware". And I'm saying combative because he actually called me a jerk for saying that and wanting to just leave with my part. If you're a pro then I'm sure it's fine. And FYI I looked up the 80 MFD round capacitor on Amazon and it was $29.00 he charged $64.00. So much for trying to support the small independent business.

Bailey D.

This place is awesome! With great customer service. If you are a home owner looking for parts for your a/c at a great price this is the place to go. They were able to get me the part I needed and helped troubleshoot when I had a problem! Could not recommend them more.

Jinxie B.

My husband has been coming to you for years trying to keep our old unit going. Now that we finally replaced it, he came to you for our new unit. Eddie was on the phone with my husband last night helping him troubleshoot an error with installation. We did that ourselves but without the kindness, care and concern of Eddie, it would have been a much more difficult project. You just don't see customer service and care like this anymore. Thank you Discount AC and Eddie for years of excellent service and professionalism. I highly recommend this business for all your ac needs! Perfect!

Matt R.

Eddie really helped me out. His awesome knowledge saved me money and time. It was the third shop I went to, and he was the only one with a working know how. Thank you again for helping me help my AC!

Casey &. J.

Our capacitor went out today and a friend recommended we stop here. Exceptional customer service and extremely knowledgeable owner. He will answer any of your questions and make sure you leave with the correct parts. Don't hesitate to stop here when your AC goes out!

Toasty F.

My AC recently went down for the 2nd Summer in a row for the same problem, the blower motor in my air handler was overheating and shutting off. I went to buy another new motor and explained my problem to Eddie, immediately he suspected I had a condenser fan motor in the air handler. Instead of just selling me the part I came in for he helped me figure out the part I actually needed AND helped me wire it up correctly.
Extra big thanks to Eddie for saving my summer!

Chris G.

Was referred to call Eddie at his store from a friend of mine. Explained what was going on with my Ac and brought my blower motor to him. Yes, it was fried. He explained everything in VERY detailed important info for my installation. My experience with this company went above and beyond my expectations!!! P.s. This review is my first ever! Prices were cheaper than what i found online. Also, i took pictures of his card to share with friends and family. If you're looking to stay cool in Az, I recommend this company!