High Caliber Line - Irwindale, California

Address: 6250 Irwindale Ave, Irwindale, CA 91702.
Phone: 69694660.
Website: highcaliberline.com.
Specialties: Promotional products supplier, Office equipment supplier.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, Debit cards, Credit cards.
Opinions: This company has 25 reviews on Google My Business.
Average opinion: 3.4/5.

Location of High Caliber Line

69694660

High Caliber Line is a promotional products and office equipment supplier located at Address: 6250 Irwindale Ave, Irwindale, CA 91702. You can easily contact them by phone at 69694660 or visit their website at highcaliberline.com.

This company specializes in providing a wide range of promotional products and office equipment to meet the needs of various businesses. Their offerings include items such as pens, bags, clothing, and technology accessories, among others, all of which can be customized with a company's branding. This makes High Caliber Line an excellent choice for businesses looking to enhance their marketing efforts and build their brand identity.

High Caliber Line is committed to providing excellent customer service, and they offer various payment options, including debit and credit cards, to make the purchasing process as convenient as possible. Additionally, they have wheelchair-accessible facilities, including an entrance and parking lot, making it easy for everyone to access their store.

According to Google My Business, High Caliber Line has received 25 reviews with an average rating of 3.4/5. While some customers have praised the company for their high-quality products and excellent customer service, others have noted areas for improvement, such as shipping times and product availability. However, overall, High Caliber Line has received positive feedback from their customers.

Reviews of High Caliber Line

High Caliber Line - Irwindale, California

Tiffany Castro

5/5

HCL always goes above and beyond in all aspects of their work. From the initial call with customer service, to quotes from the sales team all the way through to production. Each department continues to strive for the upmost best quality and service imaginable. Great team and company to work with!!

Carson Wright

1/5

Extremely difficult to work with. They aren't transparent about order times, turnaround times, or costs. Failed to send an invoice prior to charging my card for an amount greater than the purchase order amount.

Tyler Condry

1/5

One of the worst suppliers to deal with. Everything was messed up. Customer service is very poor and slow to get back with you. They were late on the deliveries that did make it, while others never showed. They gave false shipping information. They are very dysfunctional. After months of working to get a credit on product I never received they shorted me on my refund. I've had it with them and will never order here again.

Cynthia Chillous

1/5

Worst supplier ever they lie and lie I called daily and they still dropped the ball on my turn around date they said takes 7 days after proof and takes 2 weeks to send proof and no resolution, will never use them again...RUN dont walk away from this company. No customer service what so ever.

Macy Scott

5/5

High Claiber helped me get a customers last minute order in hands on time. Great problem resolution and service. Chelsey J. helped me tremendously through the entire order process, thank you Chelsey and team!

Don Tenney

4/5

After reading some of the negative reviews here I feel compelled to State my experience with High Caliber line over the years... recently I had placed an order for 5,000 cell phone wallets the kind that stick on the back of your cell phone and it came with a one color imprint, but the client wanted a more color correct representation of their logo so we went with three colors.... upon receiving the final product it was clear that the gold looked like it was green and would not work for my law enforcement client... so as I brought this to the attention of the production manager he immediately went back and reformulated the ink to the gold color that was needed set up the equipment again and over the course of the next few days reproduced 5000 more imprints directly on the ones that were printed before and they looked perfect.... what can I say ?that was one of the best customer relations experiences I've had in over 15 years of selling promotional products...

and one last thing...
The Intricate logo detail and registration on the item was very very tight yet they were able to correct this with the expertise of their knowledge and equipment

Riaz Deejay

1/5

Worst customer service, I have ever seen, I was at the point thought its a fake company, I have worked Chinese companies, but they are worst I will never work with them, if you find the product same they have, and if you have to pay even a $1.00 more to other company , its 100 time worth than wasting your time with them

Tonique Delaney

4/5

I always get the experience of great service from high calibre. They always go over and beyond for customers as they strive to do whatever it takes to get the job done! They are reliable and promising.